Urban List’s Sister Staycation For You And Your Bestie | Promotion


  1. Information on how to enter and the prize form part of these Terms and Conditions.  Participation in Urban List and Hey Sister’s (BioActive Natural Health) The Sister Staycation promotion (“Promotion”) is deemed acceptance of these Terms and Conditions.

  2. The Promotion is conducted by Urban List Pty Ltd ACN 142 505 897 as trustee for The Urban List Trust (ABN 56 349 266 482) (“Promoter”).


  1. The Promotion is open to all Australian residents aged 18 and over who enter in accordance with these Terms and Conditions.

  2. Employees (and their immediate family and/or those living in the same household) of the Promoter, and its related entities, affiliates, subsidiaries, agencies and suppliers associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

How to Enter

  1. The Promotion period commences at 12pm on 1st February 2023 ends at 11:59pm on Wednesday 13th March 2024. (“Promotional Period”). 

  2. To enter, individuals must complete the entry form including the question in 25 words or less, share their top tip for dealing with period pain, or an important story about their experience with period pain during the Promotional Period as hosted on the Promoter’s website, www.theurbanlist.com.

  3. There is no cost to enter the Promotion.

  4. The Promoter reserves the right to refuse any entries which contravene these Terms and Conditions, including any incomplete or indecipherable entries.

Determining and Notifying the winner

  1. Selection of the winner will take place at the Sydney office of the Promoter, 8 Hill Street, Surry Hills, NSW, 2010 at 2:00pm AEST on Wednesday 13th March 2024.
  2. This Promotion will run as a game of skill. The winner will be decided on merit of their answer.
  3. The Promoter’s determination of the winner is final and no correspondence will be entered into
  4. The winner will be notified via email from mainsworth@theurbanlist.com. The winner must acknowledge acceptance of and claim their Prize by replying to this email with details requested. This must be received by the Promoter no later than 24th March 2024. 
  5. If for any reason a winner does not acknowledge, accept and claim their Prize by 24th March 2024, that Prize will be forfeited, and another winner selected at 2pm AEST on 25th March 2024
  6. The Promoter will have no liability for a winner's failure to receive notices due to winner’s spam, junk email or other security settings or for a winner’s provision of incorrect or otherwise non-functioning contact information.

The Prize

  1. The winner of the Prize will receive a Wellness Weekend for them and one friend - 2 people total:

  • 12 (twelve) x months supply of Hey Sister! for the winner and their friend valued at up to $630 AUD

  • 1 (one) x initial and 1 (one) x follow-up appointment with Jade Walker Naturopath (priceless) valued at up to $500 AUD

  • 1 (one) x Flights voucher valued at up to $2,000 AUD

  • 2 (two) x nights accommodation for 2 (two) people at Gwinganna Resort valued at up to $4,244 AUD, inclusive of:

    • 2 (two) nights in the Deluxe Orchard Suite accommodation (two individual rooms)

    • 1 (one) x classic massage per person

    • Organic meals, snacks and beverages

    • Access to all facilities and scheduled activities

    • Complimentary transfers from Gold Coast Airport at set times

    • A Sacred Feminine Ritual

Total prize package: valued at up to $7,374 AUD

  1. Prize terms and conditions: 

  2. Subject to availability. May not be combined with any other voucher or offer.

  3. Bookings should be made at least 45 days in advance.

  4. Valid for 12 months from the date of prize draw, some blackout dates apply.

  5. All Prize redemptions are also subject to any terms and conditions imposed by the supplier (for example, the accommodation, restaurant, tour operator etc.).

  6. Prizes cannot be exchanged for goods or cash, nor can they be sold or otherwise transferred to any person. 

  7. The winner is solely responsible for any and all travel expenses that fall outside the $7,374 AUD total prize value.

  8. All additional meals, beverages, tips or any other extras not stated in the confirmed Prize package are the sole responsibility of the winner.

  9. The winner accepts that they will be responsible and financially liable for any damages made to the property during their stay.

  10. The winner is solely responsible for determining who to share the Prize with. 

  11. Flight vouchers, if required, are non-transferable and must be redeemed during the booking dates

  12. Any changes to bookings once ticketed will incur a change fee per guest, per change and any change is subject to availability.

  13. Participation in the Prize experience is open to participants of all ages and fitness levels. However, if a winner has physical limitations or requires a carer, the Promoter must be notified, and any carers must accompany the participant. Winner agrees to sign any waiver reasonably required by the Promoter or the Client.


  1. The Promoter will inform Hey Sister! (BioActive Natural Health, ABN: 13 616 037 677) of entrants’ details who select ‘yes’ to the question on the entry form - ‘I agree to receive information from Hey Sister!. For clarity, if an entrant selects ‘yes’, the entrant will be subscribed to the Client for online marketing and promotional communications. Entrants consent to their name and email address being used for this purpose.

  2. Without limiting the above, the winner agree to participate in all promotional activity (such as publicity and photography) in connection with the Promotion and/ or the winning of the Prize (as reasonably requested by Hey Sister!), free of charge, and agree to sign any additional documents reasonably required by the Promoter and Hey Sister! to give effect to this condition. Subject to law, the winner must consent to using their names, likeness, images and/or voices (including photograph, film and/or recording of the same) in any media for an unlimited period of time without further notification, remuneration or compensation for the purpose of promoting, publicising or marketing the Promotion (including any outcome) or undertaking the Prize.

  3. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence).

  4. The Promoter reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  5. If a winner of the Prize is under the age of 18 years, the Prize will be forfeited by that entrant, and a redraw will occur.

  6. In the event of war, terrorism, pandemic or epidemic, state of emergency, government restrictions or disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion, or suspend or modify a prize. The Promoter reserves the right to modify, suspend or terminate the Promotion without notice.

  7. As a condition of entering the Promotion, each entrant licenses and grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry (for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Entrants agree not to assert any moral rights in relation to such use and warrant that they have the full authority to grant these rights.

  8. As a condition of accepting the Prize, each winner must sign any legal documentation in the form required by the Promoter, and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.

  9. Entrants agree to have their email address added to the Promoter’s email list.

  10. Nothing in these Terms and Conditions limits, excludes or modifies, or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all claims, liability, loss or damage (including loss of opportunity) suffered or incurred by any person; whether direct, indirect, special or consequential, arising in any way out of the Promotion or acceptance of or use of any prize.

  11. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use this information, and disclose this information to third parties, including but not limited to Client (ABN) for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct personal information to the Promoter. The Promoter’s Privacy Policy is available at https://www.theurbanlist.com/privacy

  12. All entries become the property of the Promoter. 

  13. The Promoter accepts no liability for any problems or technical malfunction of computer systems, servers, software, internet service provider or email systems, including failure of any entry to be received on account of technical problems, or the failure of a winner to receive a notification due to such technical problems.

  14. This Promotion is void where prohibited or restricted by law.