‘Win Return Flights To Singapore For Two And Live Out Your Ultimate Vacay’

1. Information on how to enter and the prize form part of these Terms and Conditions.  Participation in The Urban List x Singapore Airlines ‘Win Return Flights To Singapore For Two And Live Out Your Ultimate Vacay’ Giveaway promotion (“Promotion”) is deemed acceptance of these Terms and Conditions.

2. The Promoter is The Urban List Pty Ltd ATF The Urban List Trust (ABN 56 349 266 482). The Competition is being run with the support of Singapore Airlines Limited (Company Registration Number: 197200078R), a company incorporated in the Republic of Singapore with its registered office at 25 Airline Road, Airline House, Singapore 819829, represented by its office located in New Zealand, at Level 11, 52 Swanson Street, Auckland CBD, 1010.


3. The Promotion is open to all New Zealand residents aged 18 and over at the time of entry. The promotion is not open to residents of the European Union (EU). 

4. Employees and contractors (and their immediate family and/or those living in the same  household) of the Promoter and Singapore Airlines and their respective affiliates, subsidiaries, agencies and suppliers associated with  this promotion are ineligible to enter. Immediate family means any of the  following: spouse, ex-spouse, de-facto spouse, child or step-child (whether  natural or by adoption), parent, step-parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step sister or 1st cousin. 

How to Enter 

5. The Promotion period commences at 5:00PM NZT Wednesday 31st May 2023 and ends at 11:59PM NZT on Wednesday 28th June 2023 (“Promotional Period”). 

6. To enter, individuals must validly answer the questions in the typeform hosted on the competition page on the Urban List Website. https://www.theurbanlist.com/competitions/flights-singapore-nz

Determining and Notifying the Winner 

7. Selection of the winner will take place at the Sydney office of the Promoter, 8 Hill Street, Surry Hills, NSW, 2010 after 10:00AM NZT on Thursday 29th June 2023.

8. This competition will run as a Game of Chance. One (1) entry will be selected for the Prize via an online number generator.

9. The Promoter’s decision is final and no correspondence will be entered into.

10. Late, incomplete, indecipherable, discriminatory or otherwise offensive entries will be deemed invalid and may be disqualified.

11. The winner will be notified via e-mail, on Thursday 29th June 2023. The winner must acknowledge acceptance of and claim their Prize by replying to the e-mail with details requested. This must be received by the Promoter no later than 10:00AM on Thursday 6th July 2023.

12. If for any reason a winner does not acknowledge, accept and claim their Prize by 10:00AM on Thursday 6th July 2023, the Prize will be forfeited and another winner selected.

13. The Promoter will have no liability for a winner's failure to receive notices due to winner’s spam, junk email or other security settings or for a winner’s provision of incorrect or otherwise non-functioning contact information.

14. Any false prize notifications from unofficial Urban List Instagram accounts or email addresses are not valid.

The Prize 

15. There will be one (1) major prize awarded, as follows:

Two (2) Singapore Airlines Return Economy Class tickets flying from Auckland or Christchurch to Singapore. 

16. Prize terms and conditions: 

● If a Prize (or part thereof) is unavailable at the time of the selection of the Prize winner, the Promoter will supply the winner with a similar  prize of equivalent value (as determined by the Promoter and Singapore Airlines). 

● If any prize is unavailable due to any reason beyond the reasonable control of the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the  equal value and/or specification. 

● Any prize supplied by a third party supplier is subject to the terms and conditions of that third party supplier. The Promoter and Singapore Airlines is are not responsible for any loss, damage or injury suffered by any prize-winner as a result  of the conduct of any third party supplier or otherwise as a result of the  winner accepting or using a prize, except for any liability which cannot  be excluded by applicable law 

● Anything not listed in the above prize details is not part of the prizing and will need to be covered by the Winner.

● Airport taxes and New Zealand government charges as applicable on the air ticket.

● The Winner and the Winner’s chosen travelling companion (‘Companion’) are responsible for and must cover the cost of:

(a)  visas, passports and any other travel documentation required;

(b)  transport and associated costs from their residence to their selected airport for flight departure and from their selected airport to their residence upon returning to New Zealand;

(c)  all other expenses related to the Prize, including without limitation taxes, full travel insurance, transfers, spending money, food and beverage and any other incidental costs; and 

(d)  any changes to travel dates or additional accommodation outside the travel period specified in the Prize details.

● Travel for the Prize must depart and return during the following period: 1 July 2023 until 30 June 2024 (“travel period”). Travel blackouts include 01 July 2023 – 16 July 2023, 23 September 2023 - 08 October 2023, 10 December 2023 - 12 January 2024, 13 April 2024 – 28 April 2024. Maximum stay is 6 months. All travel must be completed by 30 June 2024.

● The Winner and Companion must travel together at all times within the travel period. The dates for travel beyond those noted are subject to availability. The Winner may not get preferred dates. Singapore Airlines reserves its right to impose particular flight embargoes during periods of heavy demand as is required commercially from time to time. 

● If the Winner or Companion has a criminal record and is denied entry into their final destination or encounters any visa issues on route, The Promoter and Singapore Airlines cannot be held responsible or liable in any way.

● The provision of air tickets from Singapore Airlines is subject to the following conditions:

(a)  excess baggage waiver will not be granted;

(b)  Economy Class tickets are not upgradable to Premium Economy, Business Class or First Class unless the winner wishes to do so at their own expense;

(c)  the tickets will only be issued if all sectors are confirmed;

(d)  once the airline tickets are issued to the Winner and Companion, requests for changes of passengers’ names and travelling sectors will be subjected to Singapore Airlines approval. For any changes to tickets after issuance a charge of NZD75.00 per change will be levied;

(e)  no portion of travel not utilised may be carried forward beyond the validity dates contained on the ticket. Notwithstanding any validity date on the ticket, all travel on tickets issued must be utilised in full 12 months after the start date of an international travel bubble and

(f)  travel will only be available on Singapore Airlines’ operated services. 

● Frequent Flyer mileage cannot be accrued on any of the free or concession travel undertaken for this Prize. 

● Charges for excess baggage shall apply where a passenger seeks to carry more than their entitlement of luggage.  In such cases,the Promoter and Singapore Airlines are not liable for the charges. 

● Tickets will be valid only for the travel as specified and for the period specified on the ticket.  Unused travel at the expiry of the validity period cannot be refunded or re-utilised. Once a journey commences (i.e. the point at which the first flight coupon is redeemed for travel), the utilisation of the commitment for free tickets is deemed to have been made against the provision stated above.   

● Tickets are not transferable and must be issued only in the correct name of the person travelling.  

● The Prize cannot be negotiated, transferred, exchanged or redeemed for cash.  The Prize must be taken as stated in these terms and conditions and no compensation will be payable if the Winner is unable to use the Prize as stated.  For the avoidance of doubt, if the Winner is, for whatever reason, unable to travel on a nominated date during this period, whether the failure was due to reasons beyond the Winner's control or otherwise, then the Winner will forfeit the Prize. 

● The Winner accepts the Prize entirely at his/her own risk and indemnifies the Promoter and Singapore Airlines in respect of any claim for any accident, injury, property damage or loss of life that may occur in connection with the Prize.

● The Promoter and Singapore Airlines makes no representation as to safety, conditions and other issues that may exist at any destination.  International travel advice can be obtained from various sources, including government, local consular offices and the web site of the New Zealand Ministry of Foreign Affairs and Trade. 

● The Prize winner and their Companion are expected to observe the following conditions as part of the utilization of travel:

(a)  Be neatly and appropriately attired when traveling.

(b)  Not carry, on their person, in their luggage or carry-on baggage, any contraband or goods which are prohibited by the laws of Singapore or the country of their final destination, or goods which are unsuitable for carriage on a commercial aircraft.

(c)  Observe all directions of Singapore Airlines ground staff and air crew at all times.

(d)  Comply with the requirements of immigration and customs authorities in each country.

(e)  Take responsibility to pay any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities (including any costs with delay)

(f)  Comply with the laws of the jurisdiction they are visiting.

(g)  Hold valid passports with a minimum of 6 months validity at time of travel. The Prizewinner and their Companion must organise their own visas and requisite travel documentation (such as relevant valid international drivers’ licenses) for trips and any visa or passport charges are their sole responsibility. The Prizewinner must obtain and hold travel insurance for the entire duration of their travel. The Prizewinner must not do anything to void their travel insurance.

(h)  The Prizewinner must at all times act in good faith and must not act in any way that would bring the Promoter into disrepute.

(i)  The Promoter reserves the right to change and vary the Prize at any time and may substitute any Prize for an alternative Prize of similar value without any prior notice. The value of the Prize will be solely determined by the Promoter.

(j)  The Promoter cannot be held responsible for the Prize winner and/or their Companion being unable to participate in the travel Prize due to visa or other restrictions. Any fines, penalties, payments or expenditures incurred as a result of such travel documents not meeting the requirements of those authorities will be the sole responsibility of the traveller/s. At all times, it will be the responsibility of the traveller to ensure that his/her passport is in order and that he/she has the necessary visa clearances to enter the country of destination and, if required, any transit point.


17. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence).  

18. The Promoter reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of  these Terms and Conditions, tampered with the entry process or engaged  in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 

19. If a winner of the Prize is under the age of 18 years, the Prize will be forfeited by that entrant, and a redraw will occur. 

20. In the event of war, terrorism, state of emergency or disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the Promotion, or suspend or modify a prize. 

21. The Promoter reserves the right to modify, suspend or terminate the Promotion without notice. The Promoter will announce any cancellation or modification to the Promotion on the Promotion page.

22. By accepting the prize, the winner give permission to the Promoter and Singapore Airlines to document their response and use that documentation in promotional campaigns including but not limited to social media, email, editorial, advertorial, website content and additional video platforms.  

23. As a condition of entering the Promotion, each entrant licenses and  grants the Promoter and Singapore Airlines, its affiliates and sub-licensees a non-exclusive,  royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to  use, reproduce, modify, adapt, publish and display their entry (for any  purpose, including but not limited to future promotional, marketing or  publicity purposes, in any media, without compensation, restriction on  use, attribution or liability. Entrants agree not to assert any moral rights in relation to such use and warrant that they have the full authority to grant these rights. 

24. As a condition of accepting the Prize, each winner must sign any legal documentation in the form required by the Promoter or Singapore Airlines, and/or prize suppliers  in their absolute discretion, including but not limited to a legal release and  indemnity form. 

25. Entrants may choose to opt in to have their email address added to the Promoter’s and Singapore Airlines’s email list. By agreeing to receive emails from Singapore Airlines, entrants consent to receive commercial electronic messages marketing and promoting Singapore Airlines’s goods and services. Entrants also consent to receiving any electronic messages containing updated information in relation to Singapore Airlines’s news and various other information of related interest. Entrants may unsubscribe at any time to receiving such messages by following the unsubscribe process specified in any such electronic message that you receive.

26. Nothing in these Terms and Conditions limits, excludes or modifies, or purports to limit, exclude or modify the statutory consumer guarantees as  provided under the Consumer Guarantees Act 1993 (“CGA”). Except for any liability that cannot by law be excluded including under the CGA, the Promoter and Singapore Airlines (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss  of opportunity); whether direct, indirect, special or consequential, arising in  any way out of the Promotion. 

27. The Promoter and Singapore Airlines collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers,  prize suppliers and, as required, to Australian and New Zealand regulatory authorities. Entry  is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use this information, and disclose this information to third parties for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct personal information to the Promoter and Singapore Airlines.  The Promoters Privacy Policy is available at https://www.theurbanlist.com/privacy. Singapore Airlines’s Privacy Policy is available at  https://www.singaporeair.com/en_UK/privacy-policy/

28. The Promotion is being run in conjunction with Singapore Airlines, Singapore Airlines’s Privacy Policy also applies. By entering this Promotion, you authorise the use of your personal information for the purposes described in Singapore Airlines’s privacy policy and these Terms and Conditions, and you also agree to their terms.

29. All entries become the property of the Promoter.

30. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other social network. Entrants understand that they are providing their personal information to the Promoter and Singapore Airlines and not to Facebook, Twitter or any other social network. The information an entrant provides will only be used for the purposes outlined in these Terms and Conditions. Any questions, comments or complaints about this competition must be directed to the Promoter and not to Facebook, Twitter or any other social network. Facebook, Twitter or any other social network will not be liable for any loss or damage or personal injury which is suffered or sustained by an entrant, as a result of participating in the competition (including taking/use of a Prize), except for any liability which cannot be excluded by law.

31. The Promoter reserves the right to disqualify any individual who breaches any of these terms and conditions, acts in a fraudulent, dishonest or disruptive manner, or otherwise than in accordance with the spirit and intent of this Competition or is involved in any way in interfering or tampering with the conduct of this Competition.

32. By entering this Competition or accepting a Prize, to the maximum extent permitted by law, the Participant and their Companion agree to indemnify, release and hold harmless each of the Promoter, its related companies, its parent company, affiliates, directors, officers, employees and representatives against any and all liability, losses, demands, claims, actions, damages (including special, indirect and consequential damages), costs and expenses arising from or incurred, directly or indirectly, as a result of the Participant’s entry into the Competition and acceptance, possession, use or misuse of the Prize, including without limitation, personal injuries, death and damage to personal or real property, due in whole or in part.

33.  The Promoter reserves the right to amend these Terms and Conditions, either wholly or in part, including the right to cancel this Competition, in such manner as it deems fit, without prior notice or reason, and without liability to such Participant or Prizewinner.

34. These Terms and Conditions will be governed by the laws of New Zealand.