Hiring the right people is arguably the hardest part of running a successful and efficient business. It’s easier said than done and more often than not you can get stuck training the wrong person until you inevitably start tearing your hair out. Sound familiar?
To help avoid this (so you can keep those luscious locks) we’re bringing you our list of top tips for finding the best employees for your business. Once you have the right staff on hand ANZ can help with taking payments. Case in point: their slick new ANZ BladePay™ device, which with the right POS vendor app, can provides a seamless service for your staff and customers alike. They understand efficiency and are bringing you easily split bills, shorter queues, simplified payments, and orders straight from your ANZ BladePay™ device to your POS to keep your business thriving.
So, here are seven key questions you need to ask yourself during the hiring process that will ensure you’ve found the right people for the job…
Ready to take a big step with your small business? Check out ANZ BladePay™ features here.
Do they come prepared?
How a potential employee presents themselves can be indicative of their work ethic moving forward. Are they dressed appropriately? Did they bring the right tools? Separating the serious candidates from those just looking for a pay check can be as simple as first impressions.
Do they have career goals?
It’s time to ask yourself if you want to fill a casual role, or if you want someone long term. Once this is decided, your applicants will be halved and you can focus on developing an applicant into a long-term team member. A high turnover of staff isn’t good for any business, so take the time to ask where your potential employee sees themselves in 12-months’ time.
Do they get along with the rest of the team?
This is a biggie. Company culture and working in harmony will not only be better for them, but it will take one less stressor off your mind. Task your applicant with something that will have them interacting with the wider team. Take note of how they approach others, use initiative and ask for help during the training process—this way, you won’t have to work as hard later.
How do they approach challenges?
Learning a new system (especially point of sale) is arguably the hardest part of starting a new job. No, they don’t have to be perfect on the first go. But when you get them to test out your businesses’ regular routines, their problem-solving skills will automatically be on show. If they don’t crack under the initial pressure, chances are they’ll be in it for the long haul.
Do they ask questions?
It’s important to ask questions, especially of your employer. Ok so, not too many—they’ve actually got to do the job. But an applicant that takes initiative and isn’t afraid to ask for clarification, will make working with them smoother and ensure they transition from novice to pro.
Are they a ‘Yes’ (wo)man?
We’re not talking pushovers. A ‘Yes’ man or woman is someone who actively seeks out opportunities and will raise their hand to pick up the slack. If you wanted someone to do the bare minimum, then you wouldn’t be paying them (and your business would suffer) so try and pick out the keen beans who aren’t afraid to get their hands dirty.
What do their references say?
We can’t say it enough: check an applicant’s references. They’re not listed on their resume for nothing! Make the most of the conversation and ask for honest opinions and evidence of their work successes. You’ll be able to tell pretty quick if their former employer was impressed or indifferent.
Once you’ve got your answers, the true golden candidates will rise to the top of the pack and you may struggle with who to choose. At that point, you’ve got to trust your gut (and a second run through the above questions wouldn’t go astray).
This article is proudly sponsored by ANZ and written and endorsed by The Urban List. Thank you for supporting the sponsors who make The Urban List possible. Click here for more information on our editorial policy.
Eligibility criteria, terms and conditions, fees and charges apply to ANZ BladePay™ and third party apps developed by POS vendors. Use and potential benefits of ANZ BladePay™ require an app built by a POS vendor with appropriate functionality. ANZ is not responsible for apps developed by third parties.
The information contained in this article is general in nature and has not been prepared or endorsed by ANZ. It does not take into account your personal and business needs, financial circumstances or particular objectives, and is not a substitute for commercial judgement or professional advice. You should seek independent financial, legal, tax and other relevant advice having regard to your particular circumstances.